State-of-the-Art Technology Meets over Two Decades of Experience…

WHERE INTELLIGENT SOFTWARE CONCEPTS BEGIN

In the early 1990s, The Bridge Network Inc. created Tracker, the first Canadian dental program written exclusively for Microsoft Windows. With more than 20 years experience, and the input and suggestions of over 1100 offices, we have totally redesigned Tracker from the ground up using the latest technology giving our clients a radically new experience. As a result, no other software comes close to the design and functionality of a product with this much longevity.

MORE THAN JUST SUPERIOR SOFTWARE

Implementing a new practice management system with clinical applications involves more than just purchasing software. To facilitate a smooth, stress-free implementation, we created a systematic set of documents, checklist and procedures we call “The Process” to ensure a successful implementation of all our applications.

The Bridge Network offers unsurpassed service and support. We take great pride in working closely with our clients and provide unlimited toll-free support calls. From the start, we recognized the importance of top quality phone support and have always kept it a top priority.

OUR PEOPLE MAKE THE DIFFERENCE

In this era of amalgamations within the dental industry, dental offices get left with fewer options. Additionally, conglomerate operations have resulted in less specialized services and support personnel in favour of the ‘Jack-of-all-trades’ approach. The Bridge Network remains focused on one goal: designing, marketing and implementing intelligent software concepts that enhance both the businesses and lives of our clients. You can rest assured whether you are dealing with one of our Account Managers, Trainers or Technical Support Specialists, you are working with a trained and loyal professional with vast experience.

A REVOLUTIONARY NEW EXPERIENCE DRIVEN BY OUR CLIENTS

Tracker 11 is one complete fully integrated program which utilizes the latest in technology. It gives you access to all information from anywhere giving you great efficiency and flexibility. With this redesign, we made a concentrated effort to bring the information to you (or as our trainers like to say, “In your face…”). No need to search and click for important information you need quickly. After all, information is power.

For example, by simply hovering over an appointment, the Patient Info Pane automatically displays all pertinent patient information. Another significant attribute of Tracker is it ‘thinks’ for you with the addition of many new Smart Automated Procedures to ensure things get done and do not ‘fall through the cracks.’ Overall, Tracker 11 offers you an unsurpassed experience that will often make you think to yourself, “How did they know I needed that?” This is what more than 20 years of experience and feed-back from over a 1100 offices will do!

MANY INDUSTRY FIRSTS

Many software companies claim to be on the “leading edge” and innovative with their products. Instead of just making the claim, The Bridge Network would like to prove it to you and invite you to visit our website for an accomplished lists of firsts, like the introduction of “Visual Charting.”

For Those Who Demand More Than Simple Scheduling And Billing…

SCHEDULING IS THE HUB OF YOUR PRACTICE

Scheduling has always been Tracker’s hub, not an afterthought. Tracker’s scheduling is flexible: you can design your own schedule and work simultaneously with multiple fully-functional schedules. See appointments for a full day, a week-at-aglance, or a month, and use Schedule Grouping and optional schedule Templating for optimal scheduling efficiency.

PRO-ACTIVE ONLINE ‘LISTS’

Since the start, Tracker’s industry first Appointment Manager means our clients don’t have to rely on inefficient recall reports, error-prone paper trails, post-it notes or the traditional “back of the book” list. Instead, there is a list of information that is easily viewed, grouped and updated. Based on the popularity of the Appointment Manager, and clients requests, we created a similar pro-active online Receivable Manager! We then went a step further by introducing a Treatment Maximizer, which allows you to optimize patient insurance benefits!

SMART AUTOMATED PROCESSES

Why think (too much) when a computer can do it for you? After completing a patient’s treatment, Tracker’s Automated Checkout Checklist will process and print everything you need to dismiss the patient. With certain user-definable ‘triggers’ (events) you can automatically have Tracker take the next step (such as printing or e-mailing a thank you card when someone refers a patient). When you are ready to leave for the day, the End-of-Day Procedures automatically run a series of consolidated reports and procedures to summarize production for the day and looks for any anomalies.

SOPHISTICATED FINANCIAL PROCESSING

Tracker offers much more than simple Treatment Planning and Invoicing. Each treatment plan status is tracked from the initial diagnosis, through insurance submission to completing the treatment which automatically creates the invoice. Tracker gives you the ability to attach a scanned remittance, save estimates and Insurance Submissions and automatically maintains all EDI responses.

INTERACTIVE REPORTS & GRAPHS

The majority of Tracker’s reports are now ‘interactive.’ This means you can ‘click on’ areas of reports to get further details without having to print reports or access other screens.

SOPHISTICATED MANAGEMENT TOOLS

Like Out-of-Period-Changes Reporting, ‘ghosted’ no-show appointments, easily manage holiday schedules, family appointments and notes, improved security/ login, automated appointment cancelation, multiple type of patient Notes and Alerts.

EFFECTIVE COMMUNICATION

With RSS News Feeds, integrated Login Time Clock with time management support, an ‘Outlook-inspired’ user-assigned To-Do Memos, Tracker Messenger inter-office communication, and electronic patient communication.

Come discover ‘Visual Charting’…

According to record keeping guidelines of governing bodies such as the Royal College of Dental Surgeons and College of Dental Surgeons of B.C.;“Dental Records should provide an accurate picture of a patient’s oral/dental status.”How can you get more accurate than an actual photograph and/or digital x-ray?

With a single click when highlighting a procedure, you can view the related patient education video or print/e-mail a treatment plan booklet that includes educational illustrations and a financial estimate.

Fully customizable clinical notes include the ability to add general notes and user-defined Forms. All notes take advantage of Microsoft’s proven voice dictation and the Auto Phrases feature “remembers” your personal commonly-used comments. Smart Phrases create entire paragraph procedure notes by simply answering a few questions.

Tracker Charting goes beyond ‘computerizing’ your charts by revolutionizing the way in which you chart. Centuries old symbol based charting is replaced by The Bridge Network’s proven ‘Visual Charting’ concept, the powerful and seamless integration of all images and clinical data in one place. Patient dental records are enhanced through technology with greater efficiency and accuracy. The more you learn about ‘Visual Charting’, the more it makes sense!

Go Truly “Chartless” Using a Single Application that Offers Sophisticated Work Flow.

Restorative and Perio Charting

Provides structure and efficiency to charting activities and enhanced office communication. The result is consistent charting, accurate and instant billing and ideal user and patient workflow. Multiple Layout Views allows each user to define their own workspace to provide all pertinent information within one clinical application.

 

TREATMENT PLANNING

Provides an unlimited number of treatment plans that can update prices based on a specific fee guide, as well as show primary and secondary insurance break down.

T-WORD

Quickly create letters that extract information from all aspects of the software including images.

DOCUMENT MANAGEMENT

Maintains digital and scanned documents that are automatically attached to a patient’s file.

PATIENT EDUCATION

Delivers informative material in both audio/visual and document formats. Impress patients using more effective case presentations with an Image Library and customizable image mounts, that allows you to build your library to show off your own work.

OPTIONAL MODULES

Such as Finance (Ortho Contract) Modeule and Patient Check-In.

IMAGING

Is an intuitive fully integrated image management system that allows you to quickly store, retrieve, organize, categorize, show case, edit, e-mail and print ALL formats of your patient’s digital images.

DIGITAL RADIOGRAPHY CAPTURING

For optimal operatory workflow using the equipment of your choice, we designed a “hands-free” Auto Take feature that lets you take direct digital X-rays without touching a keyboard or mouse.

SMART NOTES

Gives you the ability to easily enter, sort, filter and retrieve information more efficiently. With content specific note types, secure information is available where you need it. The full screen Notes Viewer ensures the most critical information is always top priority. Quickly make notes with Auto Phrases that allows you to organize phrases with user-defined categories or with Smart Phrases which automates the creation of clinical notes by using pre-defined answers to simply answer a few questions.

VISUAL FORMS

Visual Forms takes annotation-type information to the next level. In addition to being able to draw on a pre-defined diagram, patient photos of the area can be attached and annotated accordingly, bringing the information to life. Thus, you can take advantage of the old saying “a picture is worth a thousand words.”

 

ADDITONAL EQUIPMENT AND ACCESSORIES

The Bridge Network diligently researches and sources Additional Equipment and Accessories to allow you to work even smarter.

Working Smart.

TAKE ADVANTAGE OF THE INTERNET

The Internet has become an indispensable tool for the technically advanced dental office. However, if you are only using your connection for email and web-surfing, you are not taking full advantage of it. The Bridge Network offers additional services to offices with a high-speed connection, such as our BackTrack Online Back-up Service (with 2GB Free), faster fee guide updates, program updates, RSS Feeds, online training, even better technical support, as well as our eServices such as Mobile Confirmation Agent and integrated patient eForms.

PEACE OF MIND WITH DATABASE ANALYSIS

Have you ever wondered if your office is getting the most out of your software investment? Our Database Analysis service is a cost-effective means of gauging your office’s Tracker usage. It will identify key areas of improvement that you can then use for targeted training to get the most for your training dollar.

TRACKER ENTERPRISE EDITION FOR MULTI-OFFICE COMPANIES

Since we are using the latest Microsoft Technologies, we can easily provide an excellent solution for working from remote office locations. Thus, allowing you to run Tracker, and all its clinical components, wherever you can get access to the Internet.

LITTLE EXTRAS TO HELP YOU ALONG THE WAY

We strive for perfection in all the features introduced into Tracker and have invested years in developing an intuitive, well-designed system. As a result, Tracker comes with many handy extras to help you work smarter. Features such as a series of Intelli-Prompt messages to guide you through common processes, as well as the introduction of the Office ‘Ribbon’ instead of less-efficient tool bars and menus.

INTEGRITY, WITH A NO-HASSLE MONEY BACK GUARANTEE

Our focus is on providing long-term value based on years of quality and reliability. Our vision is one that looks towards the long-term, focusing on providing benefits to our customers now and in the future. Our vision for providing intelligent software solutions stands on integrity. While price is always a factor in any major decision, we are so confident you will enjoy dealing with us and using our programs that we offer a satisfaction guarantee with no-hassle money-back if you’re not completely satisfied.

MICROSOFT GOLD CERTIFIED PARTNER

We are proud to be the first practice management system to be written for the Windows operating system in Canada and we routinely evaluate new technology and implement only what is truly stable and reliable. From the original Windows 3.1 and Visual Basic 1.0 to the newest SQL Sever and .NET frameworks, our commitment makes sure you stay ahead of the curve now and in the future. Tracker 11 is bold proof of this!

100% PRIVATELY OWNED CANADIAN COMPANY

The Bridge Network is a 100% privately owned Canadian company with products installed and used across the country and abroad. As the Canadian marketplace changes with new fee guides or new taxation and privacy laws, you can be sure we quickly adapt our software to make any necessary changes.

Keep your focus on your patients and let Tracker manage and maintain your practice.