Allow your TRACKER Support Representative to access your computer




  1. Click on the “DOWNLOAD SOS” wording to initiate the download.  If you are unable to open the link RIGHT-CLICK on the DOWNLOAD SOS button and select SAVE TARGET AS
  2. Run the downloaded program.  Some browsers may require you to download and run or save the program and then run.  In some cases the program will be located in your Downloads Folder.  The program name is SplashtopSOS.exe
  3. After you have opened and are running the program, please give the 9 digit number to your Tracker Support Representative.
  4. Keep the SPLASHTOP program window opened during the session and do not close it.