John Legourdas

John Legourdas
1110 Finch Avenue West
Unit #600
Toronto, ON M3J 2T2

Phone: (416) 222-0123
Fax: (416) 665-0930


Brief Background

John is a York University Business grad who has been with The Bridge Network since 1997. Beginning as a Technical Support Product Specialist, John worked his way up to become our Client Support Manager. This role allows John to do what he enjoys: keeping in touch with clients while being on top of the latest business and technological developments in the Dental industry. John is a proven problem solver who goes beyond addressing immediate, obvious issues by identifying and resolving core concerns with a long-term outlook. John has become a trusted advisor to the many clients who have come to him for solutions over the years.

What makes John Qualified to work with you?

Clinical applications require knowledge of hardware and software as well as operatory procedures and work-flow. John has years of experience visiting offices and implementing a variety of dental technologies in the operatory. He also has been involved directly with key support and development individuals at the leading dental technology companies in order to understand the technologies he works with. John's experience as a Support Specialist with TBN and as an instructor at Centennial College have given him the tools to be able to pass on his knowledge to you and your staff to ensure the highest level of comprehension and success.





Work Experience

  • Technical Support Specialist, The Bridge Network Inc. 1997 - Present
  • Computer Software Instructor, Centennial College. 2000 - 2005
  • Clinical Application Training Specialist, The Bridge Network Inc. 2005 - Present
   

Dalida Scarpelli

Dalida Scarpelli
1110 Finch Avenue West
Unit #600
Toronto, ON M3J 2T2

Phone: (416) 222-0123
Fax: (416) 665-0930

Brief Background

Dalida has been working with Tracker since 1998 in the position of Technical Support Product Specialist and training since 2000 with The Bridge Network. In addition to Technical Support Product Specialist, Dalida has also taken on the task of re-editing our documentation so that the steps are more clearly understood and with instructions that are easy to follow. She then began working with various dental offices in the GTA and surrounding areas, and has become accustomed to the procedures of a dental practice. Two years ago, Dalida successfully completed her trainer certification and we are proud to announce that aside from our standard training sessions Dalida has become one of The Bridge Network’s top trainers for Orthodontists.

What makes Dalida Qualified to work with you?

Dalida has developed her communications skills to a peak and is able to ensure that your staff will absorb the information passed on to them. Through her experience as a support representative and dental receptionist she has developed the patience and understanding that must go hand in hand with being a successful trainer. Dalida continues to work in dental practices throughout the GTA and carries the knowledge that your office needs to be treated as a unique practice. That is … your practice differs from any other office! She knows that no two offices are alike and will apply her experience to your individual needs and your staff’s individual needs.

Dalida has a continued commitment to TBN. She has been more than pleased to be the key spokesperson for many of our educational seminars as well as group training sessions. Through these seminars she has more than proven her ability to pass on the crucial information to run Tracker.

Work Experience

  • Tracker Trainer, The Bridge Network Inc., Toronto, ON. 2000-Present
  • Dental Receptionist (Various Practices), Ontario. 2000-Present
  • Tracker documentation Co-ordinator, The Bridge Network Inc., Toronto, ON. 1998-Present
  • Technical Support Product Specialist, The Bridge Network Inc., Toronto, ON. 1997-Present